Info Covid-19

  • Cleanliness and hygiene are our quality promise to you and have top priority. Cleanliness is very important to us all year round. During this special time we of course pay more attention to safety and hygiene.
  • A particular advantage is our quiet location in nature. Strengthen your immune system by exercising in our fresh mountain air and in the sauna right in the Kitz Alpen Lodge apartment. Recreation, exercise and relaxation in the fresh air is possible at any time “at a distance”.
  • Contactless check-in & check-out.
  • Changed cancellation conditions, if there is a travel warning for the federal state of Salzburg, due to Covid-19 no ski operation is possible in our entire region, our operation is officially closed.

If one of the above-mentioned cases occurs and affects your vacation period, we will of course cancel your booking free of charge. The down payment you have already made will be converted into a voucher that can be redeemed at any time on the date you want. We will refund the deposit upon request.

In the event of illness or illness of a relative caused by Covid19, you are insured with the European travel cancellation insurance! Cancellation coverage even in the case of COVID-19 disease despite the pandemic status.
Further information can be found here:
-> HotelstornoPlus services   
    -> Additional services Covid19

We recommend to our guests
   -> to get a HotelstornoPlus travel insurance.

Otherwise, our General Terms and Conditions for the Hotel Industry (AGBH) apply.

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